Last updated: 27 February 2026
This Privacy and Cookie Policy explains how we collect, use and protect your personal information when you use www.528ibiza.com. We are committed to respecting your privacy and complying with applicable data protection law, including the UK General Data Protection Regulation and the Data Protection Act 2018.
1. WHO WE ARE
https://www.528ibiza.com is operated by:
Forked UP SL Registered address: Carrer Cervantes 27, San Antonio, Ibiza, 07820, Spain
Contact email: info@528ibiza.com
Forked UP SL is the Data Controller. This means we decide how and why your personal data is used.
Data Processor Unruled Ltd operates the website sign up forms and marketing campaigns for the Venue 528 Ibiza on behalf of Forked UP SL and acts as a Data Processor. This means Unruled handles data only on our instructions and does not use your data for its own purposes.
Independent third party event Promoters may also act as separate Data Controllers in relation to Event customer data, as explained below.
2. WHAT DATA WE COLLECT
When you sign up on our website, we may collect personal data including but not limited to:
We do not knowingly collect personal data from anyone under the age of 16 without parental consent.
3. HOW WE USE YOUR DATA
We use your personal data to:
We only send venue marketing communications where you have actively opted in. You will only receive communications you have consented to receive.
4. WHO WE SHARE YOUR DATA WITH
We do not sell your data. We only share it with trusted partners and providers who help us deliver our services, for example:
All service providers are required to keep your data secure and follow data protection law.
Ticket Purchases and Data Sharing with Event Promoters
When you purchase a ticket for an event via the official Venue ticketing platform FourVenues, your name, email address, ticket details and order reference will be shared with the relevant Event Promoter (Electric Ibiza, BBC, Clockwork Orange, Cocoon, La Discotheque, Pikes Ibiza, Shine Ibiza, Manumission) strictly for the purposes of delivering and administering the event, including essential operational communications.
This sharing is necessary for the performance of your ticket purchase contract.
Promoters act as independent Data Controllers in respect of this data. They may only use the data for event administration unless you separately opt in to receive marketing communications from that Promoter.
Where you opt in to receive marketing from a Promoter, your personal data will be processed in accordance with that Promoter’s own privacy policy.
Once personal data has been shared with a Promoter, the Promoter is responsible for its own processing of that data in accordance with applicable data protection law.
Ticket purchases made via FourVenues are also subject to FourVenues’ own privacy policy.
5. INTERNATIONAL TRANSFERS
Our email and CRM provider, for example ActiveCampaign, may process data in the United States. These transfers are protected using Standard Contractual Clauses approved by the UK Information Commissioner to ensure your information remains protected.
6. HOW LONG WE KEEP YOUR DATA
We keep your personal data only for as long as necessary for the purposes for which it was collected. Ticket purchase and event related data is retained as required to fulfil contractual, operational and legal obligations. Venue marketing data is retained until:
You can unsubscribe at any time using the link in any of our emails.
7. YOUR RIGHTS
You have the right to:
To exercise your rights, email us at info@528ibiza.com.
If your request relates to communications or marketing from an Event Promoter, you may need to contact the Promoter directly.
8. KEEPING YOUR DATA SAFE
We take appropriate measures to protect your personal data and prevent unauthorised access. Only authorised people can access your information and we work only with trusted providers who meet required data protection standards.
9. COOKIES AND COOKIE CONTROL
Cookies are small files that help websites function and improve your experience. Our website uses cookies for:
We use the following tools which set cookies:
Cookie consent is managed via the on site cookie controls. You can adjust your cookie preferences at any time through the cookie banner or settings. You can also control or disable cookies in your browser. Some cookies are required for the site to work correctly.
10. LINKS TO OTHER WEBSITES
Our emails and website may include links to third party websites. These sites have their own privacy policies, which we do not control.
11. CHANGES TO THIS POLICY
We may update this policy occasionally. Any changes will be posted on this page with a new date.
12. CONTACT US
If you have any questions about this policy or how your data is handled, please contact us at:Email: info@528ibiza.com
